July 17, 2024

Car rental without the hassle thanks to Worry-Free

Should I take out full excess cover? Which insurance policies do I need as a minimum? And which rental company is right for me? All these difficult questions must be answered when you want to rent a car for your holiday. We think this is totally unnecessary. That's why we came up with Worry-Free. This is a selection of the very best cars, which comply with the most important requirements.

Which requirements must a Worry-Free car comply with?

It's not easy for a hire car to join our Worry-Free selection. Only the very best cars are included. As a result, you can be sure everything is organised properly and that you won’t face a huge bill when you return the car. To be included, these cars must comply with four strict requirements.

1.Excess cover

What happens if the hire car incurs damage or is stolen? No problem. These cars are insured for this as standard, although you often have to pay a large excess. As such, it's a good idea to take out excess cover. Cars with the Worry-Free label have zero excess or the excess is covered by us, so we pay for the damage. Read more about insurance and excessAll about insurance & deductibles

2.Economical fuel policy

You always get your rental car with a certain amount of fuel and return it with the same amount. This is more cost-effective than paying for the fuel in advance and having the rental company fill the tank for you. This way, you know for sure that you only pay for what you actually use. Want to save even more? Check which gas station has the lowest fuel rates. Read more about the fuel policy

3.Unlimited kilometres

Regardless of whether you drive 100 or 1,000 kilometres per day, it will cost you nothing extra. This means you won't face a huge bill afterwards because you've unexpectedly driven more than you anticipated, or because you took the wrong exit too often. That's one less thing to worry about.

4.High rental company customer satisfaction

Only the best rental companies are included in our Worry-Free selection. This means rental companies must have a high average customer satisfaction score. The score is based on the reviews of people who have previously rented a car from this company.

Do I have to pay extra for Worry-Free?

Not necessarily. This is because it isn't an extra package that you buy, but rather a label awarded to cars that meet our requirements. Cars that don't meet the Worry-Free requirements may be less insured, or be subject to additional charges for mileage over a certain limit. This means the price may be lower than a Worry-Free car. However, you may also face additional charges afterwards.

Do I need more insurance than the insurance included as standard?

All cars from EasyTerra have CDW, Third Party Insurance and Theft Protection as standard. In addition, it may make sense to choose comprehensive coverage or covered deductible. This depends on your preferences and situation. The deductible is always covered for cars in the Worry-Free selection, so you never pay it yourself. Read more about insurance and deductibles here. All about insurance & deductibles

What if the car I want doesn't have the Worry-Free label?

This means it doesn't meet one or more of the requirements described on this page. If the deductible is not covered, you can request a covered deductible during the ordering process and we'll arrange it for you. If one of the other requirements is not met, you should decide if it's important to you that the car meet the Worry-Free requirements, or if you would still prefer to rent the car that you first considered.

Do I still have to pay a deposit for Worry-Free cars?

Probably. Most rental companies charge a deposit, which you pay by credit card when you pick up the car. Because the deductible is covered for cars with the Worry-Free label, this amount will always be refunded to you, even if the car gets damaged. In this case, we will cover the damage for you. It's wise to check the rental conditions, as some damages, such as damage to tires or windows, are not always covered

What happens if the car gets damaged?

If this happens, you first pay the relevant amount to the rental company when your return the car. It is important that you contact us immediately so we can refund the damage as soon as possible. We will require the following documents from you:

- Rental agreement
- Damage report from the car rental company
- Police report or a written statement from the police in the case of a single-vehicle collision
- Proof of payment and/or a copy of the credit card statement

Once you have made a booking, you will receive a voucher by email. This describes, in clear language, what to do in the event of damage or theft.